Company description: 

Launched in 2008, Mikro Kapital is a group specialized in the use of microfinance techniques for investing in small businesses across emerging areas of the world, especially in Russia, Central and East Asia, and Eastern Europe (countries along the Silk Road). Mikro Kapital operates through two securitization funds in Luxembourg: MIKRO FUND and ALTERNATIVE. 

The Luxembourg securitization funds raise financial resources from European Institutional and Private Investors through the issuance of short and medium-term debt securities and the international network of sales. Mikro Kapital is part of the European Microfinance Network and has partnerships and adhesions with the European Bank for Reconstruction and Development (EBRD), LuxFlag, and other international collaborations. 

For our office in Luxembourg, we are looking for: 

Client Manager (H/F) – CDI 

Main roles and responsibilities: 

• • Supporting worldwide Sales and Distributors: answer queries, requests, and claims received from Investment Advisors, Investors, and Promoters, 
• • Acting as a key point of contact for investors. You drive the onboarding of new investors, supporting them in the subscription process and in the post-sale process. 
• • You will be responsible for receiving, verifying, and executing client documents. 
• • Providing reports on the funding activities and current investors. 
• • In your role, you will also work in close collaboration with our internal stakeholders (e.g., Investor Relations, Compliance, Legal, Back office and Treasury, Payment, Finance Team, Marketing). 

Job requirements: 

– University degree in finance, economics, or technical-scientific studies 

– Understanding of financial products, services, and the regulatory landscape; 

– Problem-solving approach with good quantitative and analytical skills; 

– Strong organizational skills and ability to work towards deadlines, taking full ownership of the assigned tasks; 

– Strong communication skills and enthusiasm that will allow crafting a network of positive working relationships with clients and colleagues to support high service quality level; 

– Excellent team-working and hands-on attitude, strong flexibility, and self-initiative; 

– Business proficiency in English and Italian is a must – any additional language skills are an asset; 

– Ability to work with Office tools, especially with Outlook mail, Excel with advanced level (Pivot table, Power BI, Google data studio), CRM. 

Understanding of the value of diversity in the workplace and dedicated to fostering an inclusive culture in all aspects of working life so that people from all backgrounds receive equal treatment, realize their full potential, and can bring their full, authentic selves to work. 

This is the ideal opportunity to develop in-depth knowledge on microfinance activities from the funding perspective: financial products, bond issuance process, combine client-facing tasks with hands-on operational activities, and build a strong internal network across the company and investors. 

– Place of work: Luxembourg City. 

– Full-time permanent contract. 

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